Call Us Today at 780-903-8142 to Solve Your Drainage Problems
Who Are the Pro Drain Techs?
PRO DRAIN is a company that prides its self on safe, fast, efficient, drain scoping, drain cleaning, pipe locating, and CIPP Liner service. Our staff has the experience, latest diagnostics tools to investigate and select the right tool for the job.
PRO DRAIN personnel are reliable, honest, trust worthy, knowledgeable and committed to your 100% satisfaction. If you are not satisfied then we are not satisfied and will do whatever is reasonably possible to satisfy our customers.
We understand that a clogged sink, clogged toilet, clogged drain, frozen pipe, burst pipe, or collapsed drain can cause loss productivity, damage to property, inconveniences, which translate into frustration, repair costs and lost revenue.
We use the latest tools in the drain restoration industry.
We have at our disposal, inspection cameras, water jetters , pipe locating, pipe thawing, and drum cleaning equipment. Having this equipment available, helps our experienced staff to ensure that the job gets done right the first time.
PRO DRAIN knows that your time is precious and strive to meet our time commitments. If unforeseen events cause us to be late, we will inform you of the time change so alternate plans can be made.
PRO DRAIN is fully insured and is a (BBB) Better Business Bureau accredited business member.
We accept all methods of payments, most major credit cards, cash or cheque.
Giving Peace of Mind
Down the Line
Prodrain Techs stands behind our work and is proud to offer our 10 YEAR WARRANTY. We guarantee all pipe materials for 10 years as well as one year parts and labour.
I had a smell in my basement that was driving me crazy for almost a year and the the odd thing was that the smell was only in winter and in one bedroom. Carter came and scoped the main drain line as we thought it might be related to a break in the city line and he scoped from the main stack all the way to the city line and we didn’t find anything. I was given a video of the scope which was very clear showing the path of drain line. It didn’t solve the issue initially but spring came and the smell disappeared. Next winter the smell was back and I called Pro Drain again. This time we located the drain clean out from the kitchen to the main line and Carter came again and found the line was clogged. He cleaned it and scoped it and like magic the smell was gone. He even mapped the line for me so I now know where it runs. We are so pleased because I was convinced that I would have to open up the floor but now I don’t. Thank you Carter and Pro Drain Techs.
Had some minor main drain backup and another plumber said the pipe was collapsed. I called Pro Drain Techs on the recommendation from my brother-in-law and they scoped as part of their quote for a trenchless repair and recommended that I try an auger. Sure enough, it was just tree roots. Would highly recommend and will use them again.
We used Pro Drain for a sewer scope during the process of buying our home and they were amazing! I don't really know anything about sewers (this was our first home) and their tech was so gracious as he explained everything we were seeing on the scope to me and answered all of my questions. He gave explanations I could understand with no background knowledge and he was professional and didn't make me feel silly for asking questions or needing more clarification about things that I'm sure were so simple to him.Furthermore, after we had our scope, we were in a position where the sellers could take care of some work that was still under warranty but I needed to call for an opinion and quotes for work that Pro Drain wasn't even going to complete for us. The same tech helped me and he gave his own time to talk me through the process even though another company would be performing the repair because they were the ones with a warranty with the sellers.I cannot say enough great things about our experience with Pro Drain and we will definitely be using them in the future for any of our drain-related needs!
Without hesitation or reservation, I recommend Pro Drain Techs Ltd for all your service needs. Their work ethics, diligence, communications and adherence to time commitment was exemplary. Replacing my main sewer service line with a HDPE pipe was done professionally and with great care and hard work. I am happy with their work, and it is a pleasure to give this Company top marks.
My appointment was for 230pm and they called and asked if they could come right away. They arrived when they said they would. Both men took their boots off, wore masks and were extremely polite and professional. They unclogged my bathroom sink and left no trace behind that they were ever here. Would definitely recommend this company. Carter and Brennan were AWESOME
Pro Drain came out and unblocked our kitchen drain. We were very impressed with the workers, and the quality of work they provided at a reasonable price. We would have no hesitation to recommend this company. Thank you, and we will definitely be using them for any problems we have in the future.
Fantastic company to deal with from start to finish. They removed and replaced 50' of 60 year old cast iron drain pipe from below our basement slab (not a job I would want to do). The boys were very professional and left the job site spotless each night. I was actually very surprised at the quality of work considering what they charged us. I would recommend these guy's to anyone.
We moved into an old house earlier this year, and after settling in noticed a sewer odor in the basement. ProDrain Techs visited our house a couple weeks ago to assess our sewer line. The line was in reasonable condition, but they did point out that cover for the sewer and weeping tile cleanouts were old and damaged. They gave me the name of the $10 part needed to replace the covers. Since replacing these no more terrible smell! Very knowledgeable and attentive crew.
I had the please to have Brennan and Carter out to the house to locate a main line for a bathroom (toilet/sink) we want to install. The young men were courteous, polite, and found exactly what we I needed to be able to add in the bathroom. They came on time, were quick and efficient and located all the lines I would need to plumb in the toilet. Greatly appreciated and I will use this company again. Thanks Carter and Brennan. Pleasure to have you assist me.
Did a great job, and quickly. Helped me identify the problem and got it fixed!
Pro Drain Techs Carter and Bronson did an initial camera inspection of our residence's sewer line to show the significant build up of root mass at several joints in the sewer line. A week later they returned to use the specialized Rigid chain auger to flail out the roots. Their effective use of the camera and auger clearly showed the precision of the root removal. It was very reassuring to have a hi-res video on file to document the work. The technicians were professional in their interactions and explanations of the work in progress. A pleasure to deal with the company and receive excellent work for an attractive price.
Carter and Bronson were professional, courteous and informative from arrival until the job was finished. Answered all questions and left no mess. Scoped the main line and cleaned out a slow draining kitchen line that had been an ongoing problem. Checked all other drain lines that were a concern to me and made sure everything was working smoothly before they left. I couldn't be happier with their service and attitudes...a 10 out of 10.
Pro Drain Techs recently installed a new drain line to repair our existing line that had shifted over time. Ryan, the project lead on site, as well as the rest of the crew was professional and completed excellent work. I appreciate the care and attention to detail that they took throughout the process: the carpet was protected with heavy duty carpet runners, the grass was power-sweeped after the dirt was replaced, and minor damage was repaired.They were in contact with us throughout the entire process so we knew what was happening and alerted us to any challenges.
Highly recommend! Carter and Jacob were super courteous and professional. They helped me understand a perplexing drainage problem (in addition to clearing it up for me!). They also scoped all the drains in our condo building, and we are impressed with both their attention to detail and the quality of their work. 5 stars all 'round!
Very prompt and professional service. Pro Drain came in and replaced my main sewer line and added a backwater valve. All in a day and a half. They did their best to keep the disturbance to a minimum. All Well done thanks,